This page is provided as a service and is not intended to replace the advice of a healthcare professional. We are not able to answer questions about your personal health, or about other individual medical matters or treatment regimens. For information on our products and for medical or health-related inquiries, your healthcare professional (physician, pharmacist, nurse, etc.) is the most qualified person to respond. The answer to your questions may vary based on your health condition; hence we invite you to please consult your healthcare professional. Should your healthcare professional have a question or information which he/she wishes to pass along to Altius Healthcare, then he/she may contact us directly.
To report an adverse event involving one of Altius Healthcare Canada products please choose one of the two options:
By e-mail: Response times may vary during holidays.
Toll-free number: 1-855-868-8440
We are available between 8:30 am and 4:30 pm EST during business days. Outside of these hours, you can leave a detailed message and we will follow up with you the next business day.
In case of medical emergency, consult your healthcare professional or go to the nearest emergency room immediately.